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Conditions of Use

GENERAL 

Unless special terms are explicitly agreed to by our correspondence, these terms shall be deemed to be incorporated as Conditions of any Order or Contract accepted. All prices are subject to revision without notice. Orders are only accepted or contracts entered into on the understanding that they are executed at the prices ruling at the date of dispatch.

PAYMENT

In our website, the default payment method is paypal, The additional payment method is bank transfer T/T. When you pay, you can choose any method per as you wish.

If you pay by paypal, no need to notice us, we will find your order and payment in our administration account. If you pay by bank transfer to our bank account, (please note that our price doesn’t include any bank charge), after transferring to our bank account, please kindly send T/T copy to our email address sales@hightondz.com and tell us your order Number.

Thanks so much.

Goods are dispatched on or before the date of invoice (except in the case of pro-forma transactions) and no responsibility is accepted for delays in transit. If our terms of payment are not adhered to, the right to suspend dispatch is reserved. If customers are unable to accept delivery of goods ordered at the expiration of eight weeks after they have been notified that the goods are ready for dispatch, the right is reserved to invoice the value of the goods. The Contract price is subject to adjustment by us if, without consent, any changes are made by the customer in specification, or quantities or delivery requirements.

CARRIAGE

Orders are dispatched by courier, cost being charged upon the invoice. Customer’s own material, goods for repair, etc. must be delivered free to our factory at sender's risk and properly labeled. If not so consigned goods will be refused.

PACKING

Any packing requirements other than our standard packaging and commercial containers will be invoiced as an extra charge.

STOCK & DISPATCH

Because rugged products materials and parts delivery time is much longer than general goods,

So in general, rugged products delivery time is much longer than general goods. If there is stock,we will send out the goods within 2 working days, If there is no stock,maybe your side will wait some days that we need to buy parts to produce new samples. However,we will do our best to finish as soon as possible.

Meanwhile,we promise that before the shipment,we will check the quality carefully.

Thanks for your understanding and support.

NON-DELIVERY AND SHORTAGE

(1) Claims for non delivery must be made to us within 60 working days from date of invoice or advice note. (2) Damage or discrepancy must be notified within three days of receipt of goods.

GUARANTEE AND WARRANTY:

Goods manufactured or sold by us are guaranteed only against faulty workmanship and flaws in material; any product which are within 12 months from delivery proved to have been defective in these respects when delivered will be repaired by us. We do not guarantee the fitness of our goods for any particular purpose. Our liability is limited to such replacement and we are not to be held responsible for any direct or consequential damages or expenses. Return delivery charges will be charged upon the buyer. This guarantee is in place of any guarantee or Warranty which would be implied by law.

OWNERSHIP AND RISK

Property in goods sold under this contract shall not pass to you until payment has been made in full of all sums due and payable by you in respect of the goods or on any other account with us. Until property passes you shall be a bailee of the goods and keep them in your possession and control provided that you may deal with them in the ordinary course of your business it the proceeds in full (apportioned if necessary) of any sale, other disposition, or use thereof, are held to our account. As from the time of delivery of the goods to you the risk of loss or damage to the goods from any cause whatsoever shall be borne by you.

VALIDITY

Our order to supply, unless previously withdrawn, shall remain open for a period not exceeding sixty days from the date of the quotation. 

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